Privacy Policy
This Privacy Policy explains how MOLICCA ("we", "us") collects, uses, and protects your personal information when you use our website and purchase our products.
1. Information We Collect
- Order information: name, email address, shipping address, phone number, and order details when you place an order.
- Payment information: we do not store your card number. Payments are processed securely by our payment provider (PingPong), who handles card details in compliance with PCI-DSS.
- Technical data: IP address, browser type, device information, and cookies for site operation and analytics.
2. How We Use Your Information
- To process and fulfill your orders (payment, shipping, customer support).
- To send order confirmations and shipment updates.
- To improve our website, products, and customer experience.
- To comply with legal obligations.
3. Sharing of Information
We share your information only with service providers necessary to operate our business: payment processors (PingPong), shipping carriers, and email delivery services. We never sell your personal information.
4. Cookies
Our website uses essential cookies for shopping cart functionality. We may use analytics cookies to understand site usage. You can disable cookies in your browser settings, but some site features may not work properly.
5. Data Retention & Security
We retain order records as needed for accounting, tax, and legal purposes. We take reasonable security measures to protect your data. Card payments are handled entirely by our PCI-compliant payment provider.
6. Your Rights
Depending on your location (e.g., GDPR in the EU, CCPA in California), you may have rights to access, correct, delete, or port your personal data. Contact us to exercise these rights.
7. Contact Us
For privacy questions, contact us at support@molicca.com.